Privacy Policy

1. What we collect

When you create an account or interact with Scala Properties, we collect: name, email, phone number, listings and search activity, device information, IP address, and any messages you send to other users or our team.

2. How we use your data

• To create and secure your account.
• To connect buyers, tenants, owners and builders.
• To verify listings and prevent fraud.
• To send transactional emails (e.g. enquiry alerts) and, with consent, marketing updates.
• To improve product quality and produce anonymised analytics.

3. Sharing

We share your contact details only when you initiate an enquiry (e.g. tapping "Contact owner"), or with regulators where legally required. We do not sell your personal data to third parties.

We use trusted infrastructure providers (cloud hosting, email delivery, analytics) bound by data-processing agreements.

4. Cookies

We use first-party cookies and similar technologies to keep you signed in, remember your preferences, and measure site performance. You can clear or block cookies via your browser settings; some features may not work without them.

5. Your rights

You can request access, correction or deletion of your personal data, or withdraw marketing consent at any time, by emailing hello@scala-properties.com. We respond within 30 days.

6. Data retention

We retain account data for as long as your account is active, and for a reasonable period after deletion to satisfy legal, accounting or fraud-prevention requirements.

7. Security

We apply industry-standard safeguards — encryption in transit, row-level access controls, and regular audits — to protect your information. No system is perfectly secure; please use a strong, unique password.

8. Children

The Platform is not directed at children under 18. We do not knowingly collect personal data from minors.

9. Changes

We will post any updates to this policy on this page and notify registered users by email for material changes.